Privacy Policy

Last updated: 09/20/2024

At Pinnacle Ridge Cloud Solutions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you visit our website or engage with our services.

By using our website or services, you agree to the terms outlined in this policy. If you do not agree with this policy, please discontinue using our website and services.

1. Information We Collect

We may collect and process the following types of personal information when you interact with us:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details provided when you contact us or fill out forms on our website.
  • Business Information: If you engage with us as a client, we may collect details about your business, including project requirements, business needs, and other relevant details to deliver our services.
  • Technical Information: This includes information collected through cookies and other tracking technologies such as IP addresses, browser type, device type, operating system, and browsing behavior on our website.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Service Delivery: To provide, maintain, and support our cloud consulting services and ensure effective communication.
  • Client Communication: To respond to inquiries, send updates regarding your projects, and share important information about our services.
  • Improving Our Services: To analyze website traffic, understand user behavior, and improve the functionality and performance of our website and services.
  • Marketing: To send you promotional content, newsletters, and other communications you have consented to receive. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
  • Legal Compliance: To comply with applicable laws and regulations, protect our rights and enforce our policies.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as hosting providers, payment processors, and marketing platforms. These service providers are obligated to keep your information secure and use it only for the purposes we specify.
  • Legal Obligations: We may disclose personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect the rights of our business, or respond to requests from government authorities.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard security measures to protect the data we collect. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding the personal information we collect, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal information, subject to certain legal and contractual restrictions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.

To exercise these rights, please contact us at contact@pinnacleridgesolutions.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us improve user experience, track website traffic, and analyze how users engage with our content.

You can control cookies through your browser settings and may refuse or delete them. However, disabling cookies may impact your experience on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pinnacle Ridge Cloud Solutions
Email: contact@pinnacleridgesolutions.com
Phone: 336-900-1350